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Consumers can stop harassing phone calls from creditors

New Jersey residents who are behind on their bills know what it is like to have creditors and collection agents calling. Many debt collectors will demand money immediately, using threats and continuous calls meant to harass and intimidate. However, consumers can stop harassing phone calls from creditors because many of the tactics they use violate federal law.

The Fair Debt Collection Practices Act (FDCPA) imposes limitations on creditors and collection agencies. Any consumer who receives a call from a debt collector is entitled to certain information. The caller must provide the name of the original creditor, advise the consumer that the debt can be disputed and offer written verification of the details of the debt. Other restrictions are also included in the FDCPA regarding when consumers may be contacted and who collection agents can contact.

Consumers are often advised not to negotiate with debt collectors over the phone. Unfortunately, many agents will make statements that are untrue. Demand everything in writing before continuing. Obtain the company's address and send them a letter disputing the claim and requesting they send you details regarding the debt you supposedly owe.

Debt collectors can wreak havoc on a person's personal and professional lives if left unchecked. Anyone who suspects that a debt collector is not complying with the FDCPA may file a complaint with the Federal Trade Commission. In the meantime, dealing with an overwhelming amount of debt is never easy. Filing for bankruptcy could not only provide New Jersey residents in this position with a fresh financial start, but will also stop harassing phone calls from creditors as soon as the case is filed.

Source:, "How to fight aggressive debt collector calls", John Matarese, Dec. 22, 2015

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